Privacy Policy

1. Information We Collect

We collect different types of information to provide and improve our services to you. This includes:

• Personal Information: When you sign up for an account, request services, or contact us, we may collect personal information such as your name, email address, phone number, and any other information you provide.
• Usage Data: We may collect data on how you access and use the website, such as your IP address, browser type, pages visited, and the date and time of your visit. This information helps us improve user experience and website functionality.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and tailor content. You can control cookies through your browser settings.

2. Temporary Chat Service

ChatMed.org is designed to be a temporary chat service. We do not store or save any chat conversations after they have ended. Once your chat session is completed, the conversation data is deleted from our systems and is not retained for future use. We prioritize user privacy by ensuring that no chat history is kept or stored on our platform.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our website and services.
• To communicate with you, respond to your inquiries, and send updates or promotional material if you have opted to receive them.
• To monitor and analyze website usage and trends to improve our platform.
• To ensure the security and integrity of our website.
• To comply with legal obligations and resolve disputes.

4. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to delete your account or request that we stop using your data, please contact us using the details below.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers to help us operate our website and services. These providers are required to keep your data confidential and use it only for the purposes for which we’ve hired them.

We may also share your information in the following situations:

• To comply with legal obligations, such as responding to a subpoena, court order, or government request.
• To protect the rights, property, and safety of ChatMed.org, our users, or others.
• n the event of a business transfer, such as a merger or acquisition.

6. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt-out of receiving marketing communications from us.
• Withdraw consent where consent is the legal basis for processing your data.

To exercise these rights or if you have any concerns about your data, please contact us using the contact information below.

8. Children's Privacy

ChatMed.org does not knowingly collect or solicit personal information from children under the age of 13. If you are a parent or guardian and believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page and post the updated version on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Support

If you encounter any issues, have questions, or need assistance regarding your privacy or any other aspect of our services, our support team is here to help. You can reach our support team through the following channels:

• Email: [Insert Email Address]
• Phone: [Insert Phone Number]
• Support Form: [Provide a link to the support form or instructions on how to contact support]

We are committed to providing prompt and helpful support and will do our best to address your inquiries as soon as possible.

11. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at: